EdTech Industry
EduSmart Learning
An adaptive learning app with personalized paths that boosted course completion by 31%.
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Mobile App
HealthBridge Connect
A patient-provider app unifying appointments, records, and secure messaging in one HIPAA-ready experience.
Client
HealthBridge
Duration
5 Months
Industry
Healthcare Industry
Platform
iOS · Android · Web
Project Overview
HealthBridge came to us with a fragmented patient experience spread across portals and phone calls. We reimagined the entire journey as a single product — designing, building, and shipping a cross-platform app that patients trust and providers rely on every day.
Core Requirements
Unified patient experience
Bring appointments, medical records, prescriptions, and messaging into a single, calm interface patients actually want to open.
HIPAA-ready security
End-to-end encryption, audited access, and compliant data handling baked into every layer of the product.
Real-time provider sync
Providers see updates instantly across devices, with reliable notifications and zero double-bookings.
The Challenge vs Our Solution
The Problem
- Patients juggled 4+ disconnected portals to manage their care.
- Booking and rescheduling required phone calls during office hours only.
- Sensitive records were shared over insecure email threads.
- Providers lacked a single, real-time view of patient activity.
Our Innovation
- One unified app consolidating every touchpoint of the care journey.
- Self-service scheduling with smart slot suggestions, available 24/7.
- HIPAA-compliant secure messaging with end-to-end encryption.
- A real-time provider dashboard synced across web and mobile.
Technologies We Used
The stack behind this build — chosen for performance, scalability, and long-term maintainability.
Mobile
React Native
One codebase shipping native iOS and Android, keeping the cross-platform experience consistent.
TypeScript
Type safety across a large clinical data model reduced runtime errors in production.
Backend & Data
Node.js
A fast, event-driven API layer powering real-time provider sync.
PostgreSQL
Reliable, auditable relational storage for sensitive health records.
Redis
Low-latency caching and presence for live messaging and notifications.
Infrastructure
AWS
HIPAA-eligible services with encryption at rest and in transit.
Docker
Reproducible builds and isolated environments across the pipeline.
The Results
Measurable outcomes the product delivered after launch.
4 → 1
Portals unified
Replaced four disconnected systems with a single app.
-62%
No-show rate
Smart reminders and self-service scheduling cut missed appointments.
24/7
Self-service booking
Patients book and reschedule any time, no phone calls.
99.9%
Uptime
Reliable infrastructure providers can depend on daily.
Our Approach
How we took the project from first conversation to shipped product.
01
Discovery
Stakeholder interviews and a journey audit across patients and providers.
02
Design
Wireframes and prototypes validated with real patients in usability testing.
03
Build
Iterative sprints delivering the app, provider dashboard, and secure backend.
04
Launch
Phased rollout with monitoring, training, and post-launch support.
A Closer Look
“Matlab Infotech turned a tangle of portals into one product our patients genuinely love. Bookings are up, no-shows are down, and our providers finally have a single source of truth.”
Dr. Megan Reyes
Chief Medical Officer, HealthBridge
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